Help and information

Product safety and care

Testing and certification

Every Calm Caterpillar plush is independently tested by a CPSC-accepted third-party laboratory and certified to meet or exceed U.S. federal toy safety standards, including ASTM F963, the Standard Consumer Safety Specification for Toy Safety. We hold a valid Children’s Product Certificate (CPC) documenting compliance. Testing is conducted by an accredited independent laboratory, not by us.

What our products are tested for

  • Lead and heavy metals — screened to ensure levels stay within strict federal safety limits.
  • Small parts and choking hazards — evaluated for age-appropriate design and durability.
  • Flammability — tested to confirm safe material performance.
  • Material quality and construction — including seams, stuffing, and attached components, tested for normal use, impact, pulling, and twisting.

Supervision

Adult supervision is required for every product we make. These are tools a child may choose to hold, squeeze, move with, breathe with, or decline. Nothing here is a medical device, and nothing here treats, prevents or cures any condition.

Weighted products

Flutter the Weighted Dragonfly is 3 lbs (about 1.4 kg), spread across the body and four wings. A child should always be able to lift a weighted item off themselves without help. Do not leave a weighted item where a child sleeps, and do not place one on a child who has not chosen it. Flutter is not designed to be heated — do not microwave it.

Sound

Rory the Lion contains a voice box in a zippered pouch behind his head. It stays zipped during normal use. When you remove it for washing, please be cautious of small battery parts, as they could pose a choking hazard. Rory Junior has no voice box.

Cleaning, by product

  • Calmee the Caterpillar — machine washable. Lay flat to dry. Do not tumble dry.
  • Rory the Lion — remove the voice box, then machine wash and air dry.
  • Flutter the Weighted Dragonfly — spot clean where possible. Machine washing is not recommended.
  • Bloomie, Buzzee, Rory Junior, Stumpy — spot clean. Machine washing is not recommended.
  • Books, guides, posters and cards — keep dry.
  • Breathing ball — wipe clean.

Questions

For anything not answered here, including packaging warnings for a specific item, email contact@thecalmcaterpillar.com. For shipping and returns, see Shipping and returns.