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Frequently asked questions

Welcome to our FAQ page! We've compiled a list of the most commonly asked questions we receive from our customers to help provide you with quick and easy answers.

General

What are the benefits of the Calm Caterpillar Program? 
In short, this program improves kids’ behavior. Through implementing a “calm down corner” and introducing breathing techniques, along with other mindfulness practices, into your kids’ lives, your kids are given the tools to process and handle difficult emotions, from anger to excitability. Try our program and watch your children harness their emotions and gain the resilience to tackle anything that comes their way.
The Calm Caterpillar Kit and Program are appropriate for what ages? 
This program is designed for kids aged 3-10. Developmentally, children as young as 2 are ready to participate in breathing exercises. Modeling behavior and inviting them to participate with you can be effective for children this young. Our class will teach you how to do that. Older kids? You can learn hand breathing at any age, a lot of the teachers we work with now use the techniques for themselves as well.
What proof is there that the Calm Caterpillar Program works? 
This program is backed by 5+ years of school-based programming. Calm Caterpillar techniques have been used by Cincinnati Public Schools, with over 10,000 students benefiting from the program. We have used this program in over 44 schools, and hundreds of teachers have told us that classroom disruptions go way down after introducing breathing techniques into the classroom. Additionally, the University of Cincinnati, School of Education and Criminal Justice, Evaluation Services Center conducted a study on the program in Cincinnati Public Schools. Their stated result is that “students demonstrated significant improvement in Difficulties scores (particularly Conduct Problems) and teacher ratings of Prosocial Behaviors and Social Competence relative to control students.”
How do I access my online parent class?
There is a link to a private page in your confirmation email, shipping email, and follow up educational email. If you have problems accessing it please email us at contact@thecalmcaterpillar.com.
How is the program different or better than other courses?
We give you the power to change your kids' behavior in a way that is easy to implement. Our class is broken down into 9 sections (for a total of 18 minutes) that you can rewatch at your leisure. Our products can be seamlessly integrated into your home life and give you the space to invite your children to practice breathing and mindfulness. Our program is also backed by work in Cincinnati Public Schools over the last 5 years, working with over 10,000 kids.
I have a problem with my order, what do I do?
We're so sorry that you have an issue! Due to the nature and use of our products, we do not accept returns. If you have a problem with your order, please review our exchange policies below. You can always contact us with questions at contact@thecalmcaterpillar.com. We'd love to hear from you! Damages and issues Please inspect your order upon reception and contact us immediately if the item is lost, defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Once we’ve received, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@thecalmcaterpillar.com.

Have any other questions for us? Reach out to us any time by phone or email!